As of October 1, 2024, we are extending our standard warranty that covers manufacturer’s defects to a full year on all Freewrite devices. This means you can enjoy your Freewrite with even greater peace of mind, knowing that we've got you covered for a full 12 months from the date of shipment. We’re even retroactively applying the warranty extension to purchases made this year.
Here is how our new 1-year warranty will work:
- Beginning October 1, 2024, all new purchases now have a 12-month warranty standard from the shipment date.
- All device purchases made in 2024 will now have 12-month warranty coverage from the shipment date.
- For example, if your device shipped on March 1, 2024, your warranty would have expired on May 30, 2024, but will now expire on March 1, 2025.
- If you purchased an Extended Warranty in addition to your device in 2024, you will receive both the new 12-month standard warranty coverage from the date of shipment, as well as the additional coverage period from your paid extended warranty.
- For example, if your device shipped on March 1, 2024, with a 2-year Extended Warranty:
- Your standard warranty now expires on March 1, 2025, instead of May 30, 2024.
- Your 2-year Extended Warranty coverage will begin on March 1, 2025, and continue until March 1, 2027.
Your trust in our products is paramount to us, and this warranty extension reflects our dedication to your satisfaction and our confidence in the quality and reliability of our devices.
Thank you for choosing Freewrite; we look forward to serving you for many years to come. Write on!
- The Freewrite Team
Important Notes:
- For devices purchased in 2023 or earlier, the original 90-day warranty applies, in addition to any paid Extended Warranty coverage.
- If you purchased your device in 2023 or earlier, without an Extended Warranty, unfortunately, your warranty has now expired.
- We are unable to offer refunds for prior out-of-warranty repairs.
Useful Links:
Official Freewrite Warranty Policy
