Astrohaus was founded by Adam Leeb and Patrick Paul in Detroit, Michigan in response to the successful launch of Freewrite (formerly Hemingwrite) on Kickstarter in December 2014 (original campaign). Since then, the team has stayed small but agile managing to successfully manufacture and ship thousands of Freewrites and accessories around the world. The team is distributed with offices in New York City and Detroit.
More information about the company can be found at https://astrohaus.com.
We are based in the Eastern Time Zone and are typically very responsive during business hours. If you message us on a holiday or over the weekend, we will get back to you as soon as we can during the next business day.
Support is not outsourced so when you interact with Astrohaus via one of the below methods, you are interacting with a core team member.
Before you contact us, please be sure to check our knowledge base for the answer to your question at https://support.getfreewrite.com.
Live Chat: click on the tab on the bottom right corner of your window to talk to one of our team.
Phone: (646) 383-3653