We are a New York City based company founded by Adam Leeb and Patrick Paul. The company was formed after the successful launch of Freewrite (formerly Hemingwrite) on Kickstarter in January 2015.
More information about the company can be found at astrohaus.com.
We are based in the Eastern Time Zone and are typically very responsive during business hours. If you message us on a holiday or over the weekend, we will get back to you as soon as we can during the next business day.
Support is not outsourced so when you interact with Astrohaus via one of the below methods, you are interacting with a core team member.
Before you contact us, please be sure to check our knowledge base for the answer to your question at https://support.getfreewrite.com.
Live Chat: click on the tab on the bottom right corner of your window to talk to one of our team.
Phone: (646) 383-3653