Today, we are releasing a "Day 1" Over-The-Air (OTA) firmware update for Alpha.
This firmware coincides with Alpha's launch and contains several important bug fixes and performance improvements. We highly recommend Alpha owners install this update as soon as possible. For a full list of Alpha firmware version 1.12.3 improvements and fixes visit the Release Notes page.
⚠️ Note: If your Alpha has encountered any unexpected behavior, such as returning to the original out-of-the-box experience, it's essential to perform a factory reset BEFORE installing the firmware update. To perform a factory reset: Hold [E] + [X] + [L] + [Power] buttons for 12 seconds. Then, release the power button, but continue holding the other keys until you see the factory reset prompt. Finish by installing the new firmware update.
Firmware rolls out automatically and will be available on your device when powered down and connected to Wi-Fi. You may also manually check for an update using the instructions below:
To manually check for an Alpha firmware update:
- Step 1: Open the main menu. Hold down the power button for 3 seconds to access the main menu.
- Step 2: Find "Firmware Update." Use [pg dn] to find the firmware update option and select [1]. Your device will search for updates.
- Step 3: Restart, if necessary. If an update is available, your device will prompt you to restart the device in order to download the update. You can choose to manually restart by pressing "Return," or you can resume writing and the update will occur on the next power cycle.
- Step 4: Resume writing. You're good to go!
For more instructions, visit our support topics:
If you need any assistance, we’re here to help. Contact our Support Team here.
