Marc Un

Studio Neat

Le Mark One est un stylo rétractable entièrement en métal, usiné sur mesure, avec un revêtement extérieur en céramique pour une durabilité accrue. Il est conçu pour notre recharge de rollerball préférée et dispose d'un mécanisme de clic personnalisé extrêmement performant.

Reviews

Great pen, poor service

I already knew I liked the Mark One pen. But when I ordered an orange one on the Freewrite store, there was no indication that it was out of stock. I waited and waited for it to arrive. I emailed the customer service department, and I heard nothing back. I missed my nephew's birthday. I emailed again, and I was told that the pen was on backorder. I asked if I could cancel my order, and I was told no. I asked if I could change the color of the pen, and I was told no. I kept waiting, and eventually, the pen arrived. I offered it to a friend, and she loves it. So the pen is great, but Freewrite's customer service and website accuracy about what's in stock and what's on backorder is poor.

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